Privacy Policy
Last updated on: January 27, 2026
1. Personal Data Administrator
The administrator of your personal data is Sterling Leadership Institute, with its registered office at Esplanada 10, 1049 Brussels, Belgium ('Administrator', 'we', 'us'). You can contact us via email at contact@sterlingleadership.be.
2. Scope and purpose of data processing
We process your personal data for the following purposes:
- Provision of services: To conclude and perform contracts for our coaching and development services, including creating and managing your account, communicating with you, and providing access to program materials. The legal basis is the necessity to perform a contract.
- Payment processing: To handle payments, issue invoices, and fulfill accounting and tax obligations. The legal basis is the necessity to perform a contract and compliance with legal obligations.
- Communication: To respond to your inquiries submitted via contact forms or email, and to send you information about our services, including newsletters, if you have consented to it. The legal basis is our legitimate interest or your consent.
- Analysis and statistics: To improve our services and website functionality by analyzing user activity. We process this data in an anonymized or aggregated form. The legal basis is our legitimate interest.
3. Your rights under GDPR
You have the right to:
- Access your personal data
- Rectify (correct) your data
- Erase data (right to be forgotten)
- Restrict data processing
- Data portability
- Object to data processing
- Withdraw consent for data processing at any time
- Lodge a complaint with a supervisory authority
4. Cookies
Our website uses cookies to function correctly and to provide a better user experience. Cookies are small text files stored on your device.
- Necessary cookies: These are essential for the website to operate, enabling basic functions like page navigation and access to secure areas. The website cannot function properly without them.
- Analytical cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously, which allows us to improve our services.
You can manage your cookie preferences at any time through your browser settings. Disabling cookies may affect the functionality of this website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include data encryption, access controls, and regular security assessments. We are committed to ensuring the confidentiality and integrity of your information.
6. Data Disclosure
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, hosting providers), but only to the extent necessary and under strict confidentiality agreements.